Curriculum Vitae

Develops and implements strategic initiatives to improve data collection, analysis and visualization.

Successfully educates and leads others to develop innovative solutions that align with organizational goals.

Effectively counsels organizational leaders to improve organizational performance and agility.

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Experience

Program Manager (Aug 2021 - Present)
Federal Aviation Administration
Aircraft Certification Service, System Oversight Division

  • Co-leads a strategic initiative under the FAA’s strategic plan (Flight Plan 21 - Safety pillar); manages a cross-functional team from multiple lines of business and staff offices to execute a multi-year, enterprise-level work plan.

  • Represents the agency in briefings with FAA leadership to positively effect change with actionable recommendations and tangible benefits to achieve desired outcomes.

  • Provides strategic guidance to executives on future resource requirements, including new technologies and the skillsets needed by new hires to effectively utilize technology, data, and analytics to support the organizational mission.

Program Analyst (Aug 2020 - Aug 2021)
Federal Aviation Administration
Office of Aviation Policy and Plans, Strategic Planning Division

  • Directed a cross-functional team of subject matter experts to define four enterprise-level initiatives and related activities for the FAA’s strategic plan (Flight Plan 21 - People pillar).

  • Leveraged innovative techniques to develop the Flight Plan 21 Tableau dashboard that dynamically shares agency-level strategic planning information with the FAA Administrator, FAA Management Board, and other executives.

  • Re-designed the FAA FEDTool Tableau dashboard, an agency-level dashboard used by executives and business planners across the FAA to monitor the status and trends of all business plan initiatives, activities, and targets.

  • Led and managed the work of a cross-functional team of policy analysts to develop a comprehensive legislative requirements dashboard to ensure the agency complied with various Federal laws.

Program Analyst (Aug 2019 - Jul 2020)
Federal Aviation Administration
Air Traffic Organization, Western Service Center, Business Intelligence Team

  • Spearheaded a culture change within the organization to recognize the value of data sharing to improve data accuracy, reduce duplicative effort, and streamlined the decision-making process.

  • Architected and led the development of the ATO Data Strategy comprised of four strategic initiatives: evolving the data culture, developing people, improving timely access to information, and seeking continual improvements.

  • Developed Data and Analytics Modernization Roadmap comprising multiple progressive activities aligned to the ATO Data Strategy initiatives to be endeavored by the line of business over five years.

Program Analyst (2014-2019)
Federal Aviation Administration
Aircraft Certification Service, Seattle Aircraft Certification Office

  • Implemented AIR WTS in the Compliance and Airworthiness Division (AIR-700) per the original project plan, then scaled the user base to more than 500 users across AIR in response to feedback and additional executive support.

  • Managed governance framework for AIR WTS by creating new policies, procedures, and guidance that ensured the application continued to demonstrate value to end-users and senior management.

  • Developed Tableau dashboards for the Compliance and Airworthiness Division (AIR-700) and the System Oversight Division (AIR-800) that analyzed and visualized organizational performance of work assignments.

Entrepreneur (2006 - 2014)
Intrakit Designs
Managed development and implementation of custom solutions for clients including website design and development, mobile solutions, inventory management systems, work management systems, and other solutions.

  • Listened to client concerns to identify problems or areas for improvement and recommended innovative solutions.

  • Managed diverse team with unique skillsets to ensure client expectations accomplished on time and on budget.

  • Implemented custom solutions, or integrated with existing solutions, factoring client needs, time constraints, budget limitations, and existing solutions.

Information Systems Analyst (1999 - 2006)
United States Army
Served as small unit leader managing team of information technology professionals supervising development, installation, and maintenance of hardware, software, databases, and network assets.

  • Ensured mission capability of unit’s information technology resources supervising routine maintenance and testing of equipment.

  • Developed and conducted training for subordinates to ensure proficiency of new and existing technologies.

  • Performed gap analysis to identify opportunities to increase mission effectiveness.

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Education

Doctor of Education
Organizational Change and Leadership
University of Southern California

Master of Science
Aviation and Aerospace Management
Purdue University

Bachelor of Science
Aviation Maintenance
Embry-Riddle Aeronautical University

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Accolades

Data Viz Challenge Winner
Federal Aviation Administration
Chief Data Office
October 2021

Dissertation of the Year
University of Southern California
Rossier School of Education
May 2018

Innovator of the Year
Federal Aviation Administration
Office of Aviation Safety
November 2017

Regional Administrator Award for Staff Excellence
Federal Aviation Administration
Northwest Mountain Region
October 2015